A prevalent statement you often come across is, "HR serves the company, not the employees." This statement holds true! However, it does not imply that HR is inherently untrustworthy or that you should anticipate them to be confrontational when seeking assistance. Human Resources fulfills an important and complex role in balancing what’s best for the company with what is best for its employees. When employees experience interpersonal issues at work, HR is often considered as the go-to.
But what do you do when HR ignores the problem, makes it worse, or is the problem?
An HR problem is incredibly damaging to an organization and its reputation. It can create a toxic company culture that impedes productivity, collaboration, and increases resignations. Furthermore, HR can also create problems regarding prospective employees in the recruitment process, repelling great candidates, or ignoring the talent that the organization truly needs.
Rich and Maikel discuss issues in HR in this episode of Mainline Executive Coaching ACT.
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